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QuadraCRM|4.0 was built by Support Professionals and is a suite of ASP Applications and helps businesses of any size and industry to easily coordinate, track, and report their support requests, projects and CRM activities. Online and in realtime. We have a proven record of increasing support productivity, reducing costs and improving customer satisfaction in companies and organizations around the world. Used as bundle with other Quadra Applications, hosted on demand, or standalone, QuadraCRM 4.0 helps you to discover the new power of E-Support.
WHAT IS QuadraCRM ON DEMAND ?

QuadraCRM on demand is a software application that allows users to access important data, ranging from a customer’s account balance to past purchases, through a single source in real time hosted with us without having to buy or install any software.

Beneficial to countless departments within a business, QuadraCRM on demand includes these primary applications:

Sales Force Automation

Empowers sales representatives with immediate insight into customer buying patterns; helps managers better forecast future sales; allows companies to adjust production cycles based on real-time sales fi gures; enables accurate assessment of the sales team’s performance.

Marketing

Helps marketing executives better manage and design campaigns, adjust budgets, link revenue to specifi c advertising initiatives, create targeted campaigns, and assess campaign results.

Service and Support

Enables businesses to provide prompt customer service, accurate product support, call-center service and proactive IT help-desk assistance.

Analytics

Generates real-time, graphical and customized reports so that businesses can better allocate resources, gain strategic insights and optimize enterprise performance.

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BENEFITS OF QUADRA CRM on demand

Hosted QuadraCRM entails a company outsourcing a portion or all of its CRM functions to our servers with the following key benefits:

Rapid Deployement

Hosted QuadraCRM implementations take as little as 24 - 48 hours. What’s more, with a QuadraCRM on-demand solution, companies need not invest up-front time in the planning of hardware and software purchases. And there are no differences in functionality between QuadraCRM on demand and our on-premise release.

No Installation Or Maintenance

QuadraCRM on demand is installed on our highspeed servers in a very secure environment. QuadraCRM will take care of all updates and maintenance to make sure you always work with the latest release.

Easy Upgrades

On-premise solutions often lay claim to a painstakingly slow product development life cycle, whereas QuadraCRM on demand accommodates the instant deployment of new versions. Furthermore, product enhancements and upgrades occur instantaneously.

Reduced Costs

Forget about purchasing costly hardware and ramping up your IT team with highly paid software experts. With hosted QuadraCRM, there’s no hardware to purchase, servers to install or techies to recruit. QuadraCRM on demand is payable on a monthly basis without requiring complex implementations or the assistance of an in-house IT team. The result is a cost-eff ective solution that promises to deliver a quick ROI (return on investment), while freeing a company to focus on its core competencies.

Security Safeguards

For QuadraCRM keeping our datacenter security up to par is paramount. End users, on the other hand, have been known to skip software upgrades and poorly manage their employees’ desktop installations – all the more reason to trust global industry leaders with the security of your data.

More Resources
What Is CRM ?
10 Steps To Success With CRM
Why Quadra CRM Suite ?
What is NEW in QuadraCRM Suite 4.0 ?
Latest News
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Highlights
100 % Web Based
Portals for your Clients, Technicans, Supervisors, and Administrators
Unlimited Ticket Priority Levels NEW
Online Live Chat with your clients
Unlimited Number of Support Forums NEW
Remote Desktop (RDP) to access to any other computer NEW
CRM with Lead Management NEW
File Upload And File Transfers
Knowledge Database
Charges can be added using unlimited cost categories
Complete Ticket And Support History per Client
Create Tickets By Email in HTML NEW
Ticket Communication in HTML NEW
Convert Tickets into Projects NEW
Powerful Reporting And Search Functions
Integration of Service Plans and other Services NEW
Service Monitor with all contracted Services and their status NEW
Daily overview of expiring services NEW
Online Payment for Support Plans
Costsheets And Online Billing
Fast and stable due to ASP and SQL Server
Export to Excel
Works with VPASP Ecommerce Solutions
Very Affordable
... and many more
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